Your gas fireplace helps set the mood and keeps you warm when it’s cold. Regular maintenance helps it function correctly so you can use it for a long time. When you check the fireplace’s condition often, you help improve your home’s safety and follow fire safety practices.

Smoke Alert Home Fire Safety can perform the gas fireplace services you need for your Charlotte, North Carolina home.

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Smoke Alert Home Fire Safety
Address: 2630 Nelda Dr A, Monroe, NC 28110

Call: (704) 659-6000


Hours: Monday to Friday 8:00am-4:30pm

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    Owned and Operated by Firefighters

    At Smoke Alert, fire safety is a priority, and we want our communities to have access to services that help them protect themselves and their homes from potential fire incidents. We are a firefighter-owned and -operated company that wants the best for our clients and their families. You can trust Smoke Alert for your gas fireplace needs.

    We have certification from the National Fireplace Institute (NFI) in wood and gas and are F.I.R.E. certified for fireplaces.

    Our Gas Log Fireplace Services

    Although your gas fireplace is low-maintenance compared to a regular wood-burning fireplace, it still needs regular attention to preserve its operating condition. Smoke Alert can help. We offer gas log fireplace services, including:

    • Cleaning: Dust and dirt can accumulate over time in your gas fireplace. Your fireplace will get a thorough cleaning when Smoke Alert provides services.
    • Gas piping inspections: For the fireplace to work, gas needs to get distributed through the pipes. Our team will inspect the pipes to make sure there are no blockages and leaks. If we detect an issue, we’ll provide a solution so the gas stays where it’s supposed to.
    • Vent inspection and cleaning: We also assess the fireplace’s vent to make sure it is clear of debris, and if it isn’t, we clean it.
    • Damper valve check: The damper and its valve prevent gas buildup in your fireplace, which would lead to further complications. Our professionals will inspect the damper and the valve, cleaning them and checking to see if the safety clamp is placed correctly.
    • Rock wool replacement: If we notice your fireplace’s rock wool is burnt or not in the best condition anymore, we will replace it for you, helping you still have the bright, glowing appearance when the fire is going.
    • Burner pan cleaning: We check that the gas in your fireplace gets distributed evenly by sifting and redistributing the sand and rock wool around the burner pan.
    • General repairs: We also offer gas fireplace repairs in Charlotte and nearby. We’ll diagnose issues and fix them to promote fireplace safety and functionality.
    • Complete fireplace inspection: Once we’ve checked the different components of the fireplace, we perform one final inspection with everything back in its place. This check ensures the fireplace works correctly after the cleaning or repairs.
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    certified chimney sweep

    Our CSIA certified sweeps use a power sweep system which is much more powerful than traditional sweeping along with an industrial HEPA vacuum so there is ZERO MESS.

    Charlotte Service Area

    The green shaded area is our general service area we will travel without the need of a trip fee of any sort for chimney sweeping, dryer vent cleaning, gas log service and more. If you are in the red we will still come out but it will be a $100 trip fee on top of our normal service prices.

    We provide professional gas log services in the greater Charlotte, NC area, including: Waxhaw, Rock Hill, Pineville, Matthews, Gastonia, Huntersville, Concord, Lancaster, Mooresville, and more!

    Contact Smoke Alert for All Your Gas Fireplace Maintenance Needs

    When you need maintenance or repairs for your gas fireplace, Smoke Alert can help. Call 980-655-2396 or complete our contact form to schedule an appointment today. 

    Schedule Appointment